Terms of service

General Terms and Conditions

Émilio's general terms and conditions apply when you, as a consumer, place an order via www.emiliostudios.com. An agreement is entered into between the consumer and Emilio Studios AB, registered with the Swedish Companies Registration Office under company registration number 559542-0000. These terms and conditions apply exclusively to orders placed by consumers via our online store.

A visit to www.emiliostudios.com is characterised by smooth, transparent communication. Visitors are provided with clear information about our range, product details, and the purchasing process to ensure a simple and seamless shopping experience.

Shopping Experience

When a consumer visits www.emiliostudios.com and decides on a product to purchase, the item can easily be added to the shopping basket. The contents of the basket may be updated at any time, including adding or removing products, until the final payment stage is reached.

Once the desired products have been placed in the basket, proceed to checkout where shipping costs and any applicable fees are displayed. The consumer may then choose from the available payment methods to complete their purchase, and will be asked to provide their name, address, email address, and telephone number.

As soon as Émilio has received the order, a confirmation will be sent to the email address provided at checkout. It is the consumer's responsibility to ensure the correct delivery address is provided. Émilio Studios AB reserves the right to delay delivery or cancel the order if an incorrect address has been submitted.

Privacy and Personal Data

At Émilio, we take your privacy seriously and are committed to protecting your personal data in accordance with applicable laws and regulations.

By shopping at www.emiliostudios.com, you consent to the storage and use of your personal data. This data is required to process orders, manage deliveries, enable secure payment solutions, and provide updates such as newsletters if subscribed.

To ensure smooth service, we may share necessary information with trusted partners such as Klarna, PostNord, and DHL Express, who manage payments and deliveries on our behalf.

As a customer, you have the right to request access to your stored personal data, correct inaccuracies, or request deletion of your information. For any questions regarding our privacy practices, please contact us at contact@emiliostudios.com.