Privacy policy

Privacy Policy

Last updated: June 7, 2026

Overview

ÉMILIO operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, or otherwise communicate with us. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

Contact details — name, address, phone number, and email address.
Financial information — payment card details, transaction history, and payment confirmation.
Account information — username, password, preferences, and settings.
Transaction information — items viewed, added to cart, purchased, returned, or exchanged.
Communications — information included in customer support inquiries.
Device information — browser, IP address, and unique identifiers.
Usage information — how and when you interact with our Services.

Sources of Personal Information

We collect personal information from the following sources:

Directly from you when you create an account, visit, or use our Services.
Automatically through cookies and similar technologies when you use our Services.
From service providers who collect or process information on our behalf.
From partners or other third parties.

How We Use Your Information

To provide and improve the Services — process payments, fulfill orders, manage your account, arrange shipping, and create a personalized shopping experience.
Marketing and advertising — send promotional communications by email, text, or post, and display relevant online advertisements.
Security and fraud prevention — authenticate your account, detect fraudulent or malicious activity, and secure our Services.
Customer communications — respond to inquiries and provide customer support.
Legal compliance — comply with applicable law and respond to valid legal processes.

How We Share Your Information

We may share your personal information in the following circumstances:

With Shopify and third-party vendors who perform services on our behalf (e.g. payment processing, fulfillment, analytics).
With business and marketing partners to support personalized advertising.
When you direct or consent to the disclosure of your information to third parties.
Within our corporate group or affiliates.
In connection with a business transaction, legal obligation, or to enforce our terms and policies.

Our Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information to provide and improve our Services. Information you submit may be shared with Shopify and processed in countries other than your own. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites. We recommend reviewing their privacy policies before providing any personal information.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

Security and Retention

We implement reasonable security measures to protect your information, though no method of transmission or storage is completely secure. We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have the following rights:

Access — request access to personal information we hold about you.
Deletion — request that we delete your personal information.
Correction — request that we correct inaccurate information.
Portability — receive a copy of your data in a portable format.
Opt-out of marketing — unsubscribe from promotional emails at any time via the unsubscribe link.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict certain processing, and to withdraw consent at any time.

To exercise any of these rights, contact us using the details below. For rights related to data processed by Shopify, visit privacy.shopify.com.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses to safeguard cross-border transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.